Up to 4 hours of non-clinical hospital accompaniment in Shanghai, with registration assistance, medical interpretation and patient navigation.
Companion Shanghai is a health management consultancy in Shanghai. We provide non-clinical accompaniment, medical interpretation and care coordination for international patients — we do not diagnose, treat or prescribe.
Pre-visit brief written in Chinese for the doctor · Registration, triage, consultation, tests and payment — walked through together · Everything the doctor says, rendered into your language as it is said · A written summary and a follow-up message within 48 hours
BOUNDARIES
Important: Companion provides non-medical health management consulting. We do not diagnose, treat or prescribe. Any consultation, acupuncture or treatment takes place inside a licensed medical institution, delivered by licensed practitioners.
A trained health companion meets you at your accommodation, travels with you to every appointment, speaks for you at the registration desk, interprets what the doctor says in real time, and writes down what was decided before you leave the room.
Shanghai's major hospitals are excellent and almost entirely Chinese-speaking. International departments exist, but outside them — radiology, pharmacy, payment windows, follow-up booking — the language switches back. That is the gap this service closes.
Our companions are not interpreters hired off a list. They are trained on clinical vocabulary, hospital workflow and medical record handling, and they work to a written handover protocol: before, during and after each appointment.
02 / What it includes
What it includes
01
Pre-visit brief written in Chinese for the doctor
02
Registration, triage, consultation, tests and payment — walked through together
03
Everything the doctor says, rendered into your language as it is said
04
A written summary and a follow-up message within 48 hours
03 / Before you book
Before you book
One companion can accompany up to two people sharing the same itinerary at no additional charge.
What it includes
Pre-visit brief: your history, medication list and questions, prepared in Chinese for the clinician
Pick-up at your accommodation and accompaniment through registration, consultation, investigation and payment
Real-time medical interpretation — during the conversation, not summarised afterwards
Written same-day summary: diagnosis as stated, medication instructions, next steps
Prescription collection and pharmacy counter guidance
Follow-up appointment booking
Your companion's transport and waiting time — no hourly surcharge for delays
What it does not include
Any clinical act: diagnosis, treatment, prescription or therapeutic manipulation
Emergency medical transport or ambulance services
Decisions made on your behalf without your explicit instruction
Overnight hospital sitting (available separately on request)
Who it suits
You are coming to Shanghai to see a specialist or consult another specialist
You are accompanying an elderly parent and need a second pair of ears
You have a chronic condition and want continuity across several visits
You can speak some Chinese but not medical Chinese
